Average Handle Time Calculator

Calculate the average time agents spend handling customer interactions including talk, hold, and wrap-up time.

Time Components (in minutes)

Formula

AHT = (Talk + Hold + After-Call Work) / Total Calls

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Enter time data to calculate AHT

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Editorial Note

MyCalcBuddy Editorial Team

This page is maintained as an educational calculator reference.

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Formula Source: Standard Mathematical References

by Various

🔄Last reviewed: May 2026
✓Formula checks are based on standard references and internal QA review.